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Muve Conveyancing is a leading UK-based legaltech firm specializing in fast, tech-enabled residential property transactions.
With thousands of completions each month, Muve blends deep legal expertise with modern technology to streamline the conveyancing process.
4.5
8834 reviews
As Muve scaled its tech-driven conveyancing operations, it began integrating AI into critical workflows—including call analytics, client communication monitoring, and operational insights. This raised key governance questions:
How can we demonstrate responsible AI use to regulators and clients?
How do we ensure our inhouse and vendor managed AI models are fair, auditable, and non-biased?
How do we manage AI risks and compliance in a legal services context?
Can we provide transparent documentation on how AI works behind the scenes?
Traditional legaltech vendors offered speed—but not governance.
Muve needed a partner that could embed Responsible AI practices into its operations without slowing innovation.
Muve uses CognitiveView to document AI risks and enable real-time oversight of call analytics and predictive insights.
Muve launched a public AI TrustCenter to showcase transparency and enable stakeholders to verify AI governance.
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Launched a live TrustCenter covering AI risk, ethics, and FAQs
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All models linked to owners, subprocessors, and control status
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Controls mapped to policies and aligned to global frameworks
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Procurement friction reduced through transparent documentation
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Continuous model testing, accuracy validation, and issue logging
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Improved procurement efficiency by reducing due diligence time through clear, accessible AI governance documentation.
Ready to Build Trustworthy AI?
CognitiveView’s AI Governance Platform helps startups and enterprises simplify AI self-assessments, publish TrustCenters, and stay aligned with NIST, OAIC, and EU AI Act, GDPR, CCPA.
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