Legal Service Providers
Cognitive View monitors customer interactions to help legal service providers to drive excellent Trustpilot score and meet compliance
Customer Experience & Compliance Monitoring for Legal Service Providers
Trustpilot allows customers to share their feedback for the services they have received. Trustpilot score is a critical factor in why customers choose a provider and ultimately drives more sales.
Listening to customer feedback is essential to operating a better score and, ultimately, better engagement.
Omni-channel communication monitoring for calls, emails, and social media engagements to proactively mitigate risk.
Help me to understand the regulations
Obligations and policy register to understand the regulatory requirements and the change management. This also provides a platform to maintain all company policies and standards.